Bridge at night

Working together

Build a future you want to live in

Planning your retirement and life after work is a role we take seriously. Through our experienced teams, we have the expertise to deliver an efficient, comprehensive and professional service that keeps you updated at all times.

We are always a phone call or email away if you have any questions during the process, and we will also give you access to our Personal Finance Portal where you can view all your finances in one place.

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How we work with you


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Fact finding

We start the process by finding out as much as possible about you – your priorities, objectives and personal circumstances. The more information we have about you, the easier it is to deliver tailored advice to meet your needs and objectives.

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Research

This stage involves reviewing your existing financial arrangements so that we fully understand what you already have. This stage can take several weeks, as we will be relying on product providers to come back to us with further information.

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Analysis

Next, using our retirement modelling system, your planner will build a personalised model to show your future retirement income and the feasibility of your plans.

You can test a host of different “what if” scenarios and immediately see the impact. For example, can I afford to retire early? Or can I afford to gift money to my children?
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Recommendations

Once we have a complete picture of your needs and existing financial arrangements, we will issue you with a final report and our recommendations about how best to proceed. This contains a comprehensive analysis and recommendations, including a personalised investment strategy.

You will meet with your planner to review the report, and you’ll be given the opportunity to ask any questions.

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Implementation

Where we have made a recommendation for action and you agree with it, we will arrange for the implementation of our advice. This includes completing application forms and transfer forms, opening any accounts and making transfers.

This is the stage where we will collect our initial fees.

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Ongoing advice

Where appropriate, we will continue to provide ongoing reviews and advice. We conduct annual reviews to identify any changes in your circumstances and will take any necessary actions to keep your plans on track.

We continue to analyse progress against your objectives and ongoing “what if” scenarios.

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We speak your language

Part of the great thing about working with us is that we do the difficult tasks for you. We take the complex and turn it into something you understand. You’ll soon be wondering how you ever got by without the help of our friendly and approachable team.

Why choose us
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of our clients believe we consistently deliver good ongoing service and support.

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are confident the products and investments we’ve recommended are right for them.

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say they are confident their adviser understands what’s important to them.